Estimates for your camera or lens repair are free.
That’s right. Free!
So how does it work?
You send your equipment to us by clicking on the “Send Us Your Equipment For Repair” button below and entering your contact details. Once submitted, we will contact you with details on where to send your equipment to. Please do not send your equipment to our store address. We are offering free fully insured return shipping to UK mainland addresses on all completed orders for items posted in to us from 1st February 2021 onwards.
Please note that the address on the Mail Order Form is for remote deliveries only. We can only post sale items and completed repairs to UK mainland addresses. If you wish for your equipment to be posted outside of UK mainland, we will box the equipment up for you but you will need to arrange your own postage. Return shipping charges apply for items returned unrepaired and discounted repairs.
We’ll get it to our technicians. Philip, Jonathan, Jack and Jake focus on digital repairs, while Andrew, David and Asa repair cine cameras, analogue beauties and obscure makes and models. So we have everything covered.
They’ll have a look over your kit and have a free estimate ready for you by the next day.
Once we let you know how much it will cost, it’s your choice whether you either go ahead or not. If not, no worries! We’ll see if we can help you another way, whether that be suggesting another camera for you or other good advice. But if you just want your camera back, that’s cool too. We’ll get it all ready for you to collect and you take it back with no charge at all for the estimate!
If you want to get your photographic equipment repaired, that’s great! It’ll get added to the queue and will be back with you in around seven days. Quick, huh?
When it’s ready we’ll give you a call. You’ll leave with a full working camera and a receipt detailing the work that’s been carried out so you can see exactly what we’ve done.
Your camera equipment comes with a three month warranty. So you can be confident in our work.
If your camera is being particularly tricky (this only really applies to obscure makes and models) and we can’t fix it, don’t worry.
We won’t charge you for any time or repair work.
You only pay if you’re camera’s back with you in fully working order.
To have a chat with our technicians about your needs and requirements, just give us a call, or send us an enquiry.